+91 9871182400
Vasant Kunj, Delhi, India
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Non-Refundable Policy

At DG Innovations, we are dedicated to delivering premium digital services and solutions with complete transparency. By purchasing any of our services or digital products, you acknowledge and agree to the following non-refundable policy.

1. All Sales Are Final

All purchases made through DG Innovations — including but not limited to web development, IT consulting, software tools, subscription plans, and digital downloads — are non-refundable. Once a payment is processed, no refund will be issued under any circumstances.

2. Custom Projects and Services

Due to the personalized nature of our services:

  • Projects such as website development, branding, SEO, and IT consulting are tailored specifically to each client’s needs.
  • As these involve extensive time, planning, and resource allocation, no refunds are provided after the project has been initiated, regardless of the project stage.

3. Digital Products and Licenses

  • Digital items (such as themes, plugins, source code, tools, templates, and other downloadable products) are non-returnable and non-refundable.
  • Accessing or downloading any digital product confirms its delivery and usage, making it ineligible for a refund.

4. Subscription Services

  • Subscription-based services (monthly, quarterly, or annually) are billed in advance and are non-refundable.
  • You may cancel your subscription at any time, but no refund will be issued for unused days or services within the billing cycle.

5. No Refunds for Change of Mind

Refunds will not be provided in the following cases:

  • Change of mind or lack of understanding of the service/product.
  • Failure to read the full product/service description before purchasing.
  • Personal circumstances (financial, technical, or otherwise) that affect usage.

6. Failed Communication or Project Delays

DG Innovations will not be held liable for refunds in case of:

  • Delays caused by lack of communication or delayed feedback from the client.
  • Missed deadlines due to unsubmitted content, approvals, or access credentials.

7. Chargebacks and Disputes

  • Initiating a chargeback without following the proper dispute resolution process is considered a breach of contract.
  • We encourage clients to first contact our support team at info@dginnovations.com or call us at +91 9871182400 to resolve any issues amicably.

8. Policy Updates

This policy is subject to change without prior notice. Please check this page periodically for updates. Your continued use of our services constitutes acceptance of any modifications made to this policy.

9. Need Support?

We value your satisfaction. If you have concerns about the services delivered, please contact us directly before making any assumptions about eligibility. We’re here to help you find a solution within our non-refundable framework.

Email: info@dginnovations.com
Phone: +91 9871182400